Frequently Asked Questions
Do you offer a trial membership?
We do not offer any trail memberships or week passes. We have one flat rate membership that is $40 a month with no extra or hidden fees! We also have no contracts, so you may cancel at anytime.
Do you offer guest passes?
We do not have any type of guest, friend, or day passes. You do have to be a member or a client of our facilities to workout here, but you are more than welcome to come tour the facilities anytime! We do suggest that you call and set an appointment so that we can make sure Chloe or one of our trainers can be available to assist you.
What if I'll pay for a day pass?
Nope, sorry! We are able to keep our membership at an affordable rate with no annual fees or maintenance fees with no contracts for that reason. We would love to add you to the Frankie's Fam, or you're welcome to book a session with one of our amazing personal trainers!
How do I get set up with a trainer?
If you would like a free consultation with a personal trainer, you can contact us on through the message box, or give us a call at (865) 474-9145! We will ask you about your goals, timing, and gender preference to help pair you with a trainer who best fits your needs! We have 20 personal trainer for you to choose from, so you can also look through the "Our Trainers" page, and let us know if there is someone that you would like to be paired with!
Do you have childcare?
No, we do not. We do have a sitting area where children can sit and wait, but we do not have anyone actively watching them. Children are not allowed on the floor unless they are under the supervision of a trainer and actively training with them.
Do you all train kids?
Yes we do! Children of any age can train with a personal trainer, but you do have to be at least 16 years old to have a gym membership!
How does FBS Combat club work?
We offer classes Monday, Wednesday and Friday at 11am - 12:30pm and 6:30pm - 8pm for gi brazilian jiu jitsu, Tuesday and Thursday from 6:30pm-8pm for No-Gi, and Tuesday and Thursday from 11am-12pm for Basic MMA. Anyone can come and try it for a week for free, and then after that it is $20 a drop in or $100 a month for unlimited classes for BJJ and $50 a month or $15 a drop in for Basic MMA. If you are interested in both, the price for combined unlimited classes is $140 a month! Just message us about getting started!
How do I cancel my membership?
We do not need your left kidney or firstborn child, just a physical written cancelation notice that can either be dropped in our mailbox inside the gym or mailed to us! We do not accept notes on your original ACH form, phone calls, voicemails, emails, website messages, Instagram DM's, Facebook messages or a conversation as a form of cancelation. It must be a written or typed notice with your physical signature that we can put in our files!
When are you busy?
Our busiest times of day are what you would expect, before and after work. We get a small rush at 6am and 6pm, but we promise you won't be waiting in line or fighting people for equipment.
What are the rules?
We are pretty simple here at Frankie's, but we do ask a few things. Please wear a shirt, workout pants, and close toed shoes at all times. Shoes may come off if you are stationary on a platform. Please no jeans or anything with buttons or zippers that will damage our equipment. We also ask that you are respectful of the equipment and those around you. This means no throwing anything that is not designed that way, wiping and putting away equipment when you are done with it, and having proper gym etiquette towards your fellow Frankie's Fam. Our philosophy is to give everyone that family feeling from a hardcore gym that doesn't put up with nonsense, and we appreciate if you help us keep it that way!